COVID-19 Dealership News

March 26, 2020

TEMPORARY BUSINESS OPERATIONS CHANGE

Due to Governor Inslee's "Stay Home and Stay Healthy" Order from March 26th through April 8th, we have had to temporarily modify our dealerships' operations.  Our Service & Parts operations are defined as "essential services" under state law, and shall remain open Monday through Friday 8:00am - 6:00pm to serve all your automotive repair and maintenance needs.  Please continue to bring in your vehicles for any necessary repairs or scheduled services, you decide.

In connection with the Governor's order and state law, our Sales operations are not defined as essential services, and therefore our Sales Team members are observing the "Stay Home and Stay Healthy" Order and are not on premises to serve you.  However, our websites are up and running, and available for your use!  We encourage you to shop online (at www.korum.com) where you can select a vehicle for purchase, calculate an auto loan or lease payment, get a cash offer for your existing vehicle, and apply for financing, all from the comfort and safety of your home.  We have employees who are teleworking that can help you via email or telephone at (253) 845-6600 with any questions you may have.

SERVICE & PARTS - OPEN | Monday - Friday   8:00am - 6:00pm

SALES SHOWROOMS - CLOSED | March 26 - April 8

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March 13, 2020

With the concern surrounding coronavirus (COVID-19) and its growing impact throughout our communities, we at the Korum Automotive Group wanted to assure you that the health and safety of our customers, employees and their families is our top priority during this challenging environment.

As this situation is quickly evolving, we are monitoring it closely and taking guidance from the Centers for Disease Control (CDC) and our state and local health department authorities. We have adopted new protocols to ensure we maintain a clean and safe environment within our stores. In addition to our regular cleaning procedures, we have increased sanitation measures with a focus on cleaning areas of high-touch customer and employee contact such as the inside of vehicles, desks, counters, door handles, keypads, restroom surfaces, and waiting areas multiple times during the day.

We continue to recommend good hygiene practices and respiratory etiquette, as directed by the CDC, and are requiring any employee with respiratory symptoms and/or a fever to stay home. If a customer is not feeling well, we appreciate them delaying their appointment until they feel better. At this time our Sales departments have reduced their hours and will be open Monday through Saturday from 8-6 and Sunday from 10-6. Our Service departments are open their normal business hours. We are committed to providing you with the level of service you have come to expect from us.

For those customers who may be uncomfortable visiting the dealership, we have tools available on our websites to schedule a service appointment or shop for a vehicle from the comfort of your home.

Again, the health and safety of our employees and customers is first and foremost in our minds and we are here to serve you in any way we can. If you wish to contact us, please call us at (253) 845-6600 or email us at customercare@korum.com.

Sincerely,

Korum Ford
Korum Lincoln
Korum Hyundai
Korum Pre-Owned Vehicles

(253) 845-6600

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