May 8th, 2020

TEMPORARY BUSINESS OPERATIONS CHANGE

Due to Governor Inslee's "Stay Home - Stay Healthy" Order and subsequent releases, we have had to significantly modify our dealerships' operations.  Our Service & Parts operations are defined as "essential services" under state law, and remain open Monday through Friday 7:30am - 6:00pm, and Saturdays 7:30am - 5:00pm to serve all your automotive repair and maintenance needs.  Please continue to bring in your vehicles for any necessary repairs or scheduled services you decide. 

In connection with the Governor's orders, our Sales operations are still very restricted under Phase 1 of the "Safe Start Washington - A Phased Approach to Recovery" guidance and requires that much of our vehicle sales processes be done remotely for employee and public safety.  Consequently, essentially all of our Sales Team members are continuing to observe the "Stay Home - Stay Healthy" Order and are not on premises to serve you. The few Sales Team members that are on the dealership premises are specifically serving interested vehicle buyers via phone, email, and our websites; and to complete the paperwork and delivery for customers actually buying vehicles by appointment. Please call us at 253-845-6600 to get your vehicle purchase started, or better yet, shop online (at www.korum.com) where you can work with an Internet Consultant to select a vehicle for purchase, calculate an auto loan or lease payment, get a cash offer for your existing vehicle, and apply for financing, all from the comfort and safety of your home.  

SERVICE & PARTS | Mon - Fri 7:30am - 6:00pm & Sat 7:30am - 5:00pm

SALES Appointments Available | Mon - Sat 8:00am - 6:00pm & Sun 11:00am - 6:00pm

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May 4th, 2020

TEMPORARY BUSINESS OPERATIONS CHANGE

Due to Governor Inslee's "Stay Home - Stay Healthy" Order, we have had to temporarily modify our dealerships' operations.  Our Service & Parts operations are defined as "essential services" under state law, and remain open Monday through Friday 7:30am - 6:00pm, and effective May 9th they will resume being  open Saturdays 7:30am - 5:00pm to serve all your automotive repair and maintenance needs.  Please continue to bring in your vehicles for any necessary repairs or scheduled services you decide.   

In connection with the Governor's orders, our Sales operations are transitioning to reopening with new protocols for employee and public safety by May 15th.  Accordingly, our Sales Team members are continuing to observe the "Stay Home - Stay Healthy" Order and are not on premises to serve you.  However, our websites are up and running, and available for your use!  We encourage you to shop online (at www.korum.com) where you can select a vehicle for purchase, calculate an auto loan or lease payment, get a cash offer for your existing vehicle, and apply for financing, all from the comfort and safety of your home.  We also have employees who are available by phone (at 253-845-6600) and that are teleworking that can help you via email with any questions you may have.

SERVICE  &  PARTS - OPEN | Monday - Friday   7:30 am - 6:00 pm

SERVICE  &  PARTS - OPEN | Saturday 7:30 am - 5:00 pm

SALES SHOWROOMS - 24/7 at www.korum.com 

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April 4th, 2020

TEMPORARY BUSINESS OPERATIONS CHANGE

Due to Governor Inslee's "Stay Home and Stay Healthy" Order from March 26th through April 8thand subsequently extended through May 4th, we have had to temporarily modify our dealerships' operations. Our Service & Parts operations are defined as "essential services" under state law, and shall remain open Monday through Friday 7:30am - 6:00pm to serve all your automotive repair and maintenance needs.   Please continue to bring in your vehicles for any necessary repairs or scheduled services, you decide.

In connection with the Governor's order and state law, our Sales operations are not defined as essential services, and therefore our Sales Team members are observing the "Stay Home and Stay Healthy" Order and are not on premises to serve you.  However, our websites are up and running, and available for your use!  We encourage you to shop online (at www.korum.com) where you can select a vehicle for purchase, calculate an auto loan or lease payment, get a cash offer for your existing vehicle, and apply for financing, all from the comfort and safety of your home.  We have employees who are teleworking that can help you via email or telephone at (253) 845-6600 with any questions you may have.

SERVICE  &  PARTS - OPEN | Monday - Friday   7:30 am - 6:00 pm

SALES SHOWROOMS - CLOSED | March 26 - May 4

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March 26, 2020

TEMPORARY BUSINESS OPERATIONS CHANGE

Due to Governor Inslee's "Stay Home and Stay Healthy" Order from March 26th through April 8th, we have had to temporarily modify our dealerships' operations. Our Service & Parts operations are defined as "essential services" under state law, and shall remain open Monday through Friday 8:00am - 6:00pm to serve all your automotive repair and maintenance needs.   Please continue to bring in your vehicles for any necessary repairs or scheduled services, you decide.

In connection with the Governor's order and state law, our Sales operations are not defined as essential services, and therefore our Sales Team members are observing the "Stay Home and Stay Healthy" Order and are not on premises to serve you.  However, our websites are up and running, and available for your use!  We encourage you to shop online (at www.korum.com) where you can select a vehicle for purchase, calculate an auto loan or lease payment, get a cash offer for your existing vehicle, and apply for financing, all from the comfort and safety of your home.  We have employees who are teleworking that can help you via email or telephone at (253) 845-6600 with any questions you may have.

SERVICE  &  PARTS - OPEN | Monday - Friday   8:00 am - 6:00 pm

SALES SHOWROOMS - CLOSED | March 26 - April 8th

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March 13, 2020

With the concern surrounding coronavirus (COVID-19) and its growing impact throughout our communities, we at the Korum Automotive Group wanted to assure you that the health and safety of our customers, employees and their families is our top priority during this challenging environment.

As this situation is quickly evolving, we are monitoring it closely and taking guidance from the Centers for Disease Control (CDC) and our state and local health department authorities. We have adopted new protocols to ensure we maintain a clean and safe environment within our stores. In addition to our regular cleaning procedures, we have increased sanitation measures with a focus on cleaning areas of high-touch customer and employee contact such as the inside of vehicles, desks, counters, door handles, keypads, restroom surfaces, and waiting areas multiple times during the day.

We continue to recommend good hygiene practices and respiratory etiquette, as directed by the CDC, and are requiring any employee with respiratory symptoms and/or a fever to stay home. If a customer is not feeling well, we appreciate them delaying their appointment until they feel better. At this time our Sales departments have reduced their hours and will be open Monday through Saturday from 8-6 and Sunday from 10-6. Our Service departments are open their normal business hours. We are committed to providing you with the level of service you have come to expect from us.

For those customers who may be uncomfortable visiting the dealership, we have tools available on our websites to schedule a service appointment or shop for a vehicle from the comfort of your home.

Again, the health and safety of our employees and customers is first and foremost in our minds and we are here to serve you in any way we can. If you wish to contact us, please call us at (253) 845-6600 or email us at customercare@korum.com.

Sincerely,

Korum Ford
Korum Lincoln
Korum Hyundai
Korum Pre-Owned Vehicles

(253) 845-6600

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